Set up Trust in five minutes
Trust is a credential wallet that lives entirely on your phone. No account, no cloud upload, no employer dashboard. Here's the full walkthrough — five steps, start to finish, including what to check at each one.
Install Trust from the App Store
Search for Trust in the App Store on your iPhone, or follow the download link on this site. Installation doesn't ask for an account, an email address, or a password — Trust opens straight to Home because there's no sign-up screen to get past. There's no cloud account to lose the password to, because there isn't one: everything you add lives on this device only. If your organization manages your phone through mobile device management, the app installs the same way as any other App Store app; you don't need special permissions from IT to use it.
If something looks wrong: If Trust isn't showing up in search, confirm you're on iOS — Trust is iOS only and doesn't have an Android build. If the App Store shows a region restriction, check that your Apple ID's country matches your actual location under Settings.
Add your first credential
From Home, tap the + button or pick a template from the Popular quick-add list — most clinicians start with their state license or BLS card since those are usually within reach. Choose the matching category (Certification, Identification, License, or Other), then photograph the front of the card in good light, flat and fully in frame. If the credential has meaningful information on the back — an issuing authority stamp, a secondary date — photograph that too using the second capture step. Trust saves the images locally as part of the credential record, so you can always pull up the original photo later instead of hunting down the physical card.
If something looks wrong: If the photo comes out blurry or glare obscures a corner, retake it before moving on — a clean image now saves you from re-scanning later. You can retake either photo from the credential's Details screen at any time.
Verify the reminder dates the app computed
After you photograph a credential, Trust reads the issue date and expiration date directly off the image and pre-fills them on the confirmation screen. This is the single most important step in setup: before you tap Save, look at both dates against the actual card. Date detection is reliable on standard license and certification layouts, but unusual fonts, handwritten dates, or a card photographed at an angle can occasionally produce a wrong year or a swapped month and day. Getting this right up front is what makes every later reminder trustworthy, since Trust schedules alerts relative to whatever expiration date is on file.
If something looks wrong: If a date looks wrong, tap it to edit it manually rather than retaking the photo — it's faster and just as accurate. Compare against the physical card, not the reflection in a screenshot, since screen glare can misread a digit.
Add the rest of your credentials
Once the first one is in, keep going: your state license, BLS, ACLS or PALS if your role requires them, and any specialty certifications — CCRN, CNOR, board certifications, or continuing education completions. Each one takes the same three steps as before: pick a category, photograph it, confirm the dates. There's no limit on how many credentials you can store, and My Documents groups them automatically by status — Expired in red, Expires Soon in orange, Current in green — so a growing list stays easy to scan rather than harder to manage. Most people finish their full set of credentials in under five minutes total once they've done the first one.
If something looks wrong: If a credential type doesn't fit neatly into Certification, Identification, or License, use Other rather than skipping it — every credential you track gets the same reminder scheduling regardless of category.
Turn on your device lock and Face ID
Trust relies on your iPhone's own passcode and biometrics for protection rather than a separate in-app password, so this step happens in Settings, not inside Trust. Go to Settings → Face ID & Passcode (or Touch ID & Passcode on older models) and confirm a passcode is set and Face ID or Touch ID is enabled for unlocking the device. Because your credentials never leave your phone, this device-level lock is what actually stands between someone else and your wallet if your phone is lost or picked up unattended.
If something looks wrong: If you skip this step, Trust still works, but anyone who can unlock your phone can open the app. If you share your phone with family members, consider a stronger passcode length under Settings rather than the default six digits.