Start in the app

Tap Profile, then Help and Support, when the steps in this Help Center do not solve the problem.

The same screen links to Terms of Service and Privacy Policy.

The app version is at the bottom of Profile. Include it when you write, so support knows which build you have.

Step 2

Or email from this website

On this website, Contact opens an email to hello@gettrustapp.com.

Say what you were trying to do, and what the app did instead.