← Help CenterExisting users
Move your documents on-device.
Trust is moving to a fully on-device model — no cloud copies, no servers holding your credentials. If you signed up before this change, here's the one-time migration. It takes about a minute.
Step-by-step
- Step 01
Update to the latest Trust version
Open the App Store and update Trust. The migration prompt only appears on the latest build.
- Step 02
Open Trust and tap “Move to this device”
You'll see a one-time banner on Home. Tap it to start the migration. Your cloud copy stays in place until the move completes successfully.
- Step 03
Confirm with Face ID / Touch ID
Trust copies each credential — front and back images, dates, and metadata — into your phone's secure local store.
- Step 04
Review and finish
Once every document shows a green check, tap Finish. Trust removes the cloud copies and from then on your wallet lives only on your device.
Frequently asked
- Will I lose any data?
- No. The cloud copy stays in place until every document has been confirmed on your device.
- What happens if I get a new phone?
- If you back up to iCloud with encrypted backup enabled, your Trust wallet restores with your phone. Otherwise you'll re-add credentials on the new device.
- Can I cancel mid-migration?
- Yes. Until you tap Finish, both copies coexist and you can back out without losing anything.